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Desktop Enhancements. Networking Software. Trending from CNET. Download Now. Developer's Description By HP. Full Specifications. What's new in version 1. Windows 11 Support Center. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute.
See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help?
LCD panel overview. Possible causes and solutions for LCD messages. Changing printer settings using the Control Panel. LCD Panel - Displays status messages and the remaining ink levels in the ink cartridges.
Cancel - Cancels the current print job. The time it takes to cancel depends on the size of the print job. This button also terminates menu navigation. Bi-color LED - Glows green when the printer is online, blinks green during printing, and blinks amber when the printer is in an error state.
The bi-color LED blinks alternately amber and green to indicate an unrecoverable error. Status Messages communicate the current state of the printer. Status messages appear on the first line of the LCD panel. Warning Messages display potential problems. Printing can continue with this class of error. Error Messages require action to resume printing. The bi-color LED on the front panel will blink amber to indicate an error condition. If the bi-color LED is flashing amber and the printer does not print, lift up the printhead access cover and make sure the carriage latch properly secures the hook on the printhead cover.
Unrecoverable Error Messages occur when there is a hardware problem. The printer may have a hardware problem. If the message persists, the printer may need servicing. Write down the first four digits of the error code and contact HP.
In addition, the processor indicator lightis a small dot in the lower-left corner of the LCD panel that blinks to indicate the print processor is functioning properly. If the processor indicator light is absent, turn the printer OFF, wait for a few seconds, and then turn the printer ON again. If the processor indicator light is still absent, contact HP.
Possible causes and solutions for LCD messages Message. The cartridge is out of ink and the printer will not print until the cartridge is replaced. Remove the ink cartridge. Reinstall the cartridge and try to print. If the error persists, replace the empty cartridge. Reinstall the specified faulty ink cartridge and try to print. If the error persists, replace the cartridge. The printer cannot detect the ink cartridge because it is missing, improperly installed, or defective.
Open the ink cartridge door and check if the cartridge is missing, improperly installed, or the wrong cartridge is being used. If none of these solutions work, replace the specified cartridge. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. The detected OS is the operating system that we have detected you are using.
We will offer drivers and other solutions in this OS first. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change'.
Select an operating system and version to see available software for this product. Detected operating system: Selected operating system: Select your operating system and version ,. HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience. We were unable to retrieve the list of drivers for your product. We were unable to find drivers for your product.
Try manually selecting your operating system. If your operating system is not listed then HP may not provide driver support for your product with that operating system. Read more: I don't see my operating system. We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage.
Here is the List. Let us detect the drivers you need for this HP PC. Our automated tool will simplify the choices you have to make. Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Driver detection is now available for the desktop download experience. Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time.
Learn more. HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing. Wait until the installation has finished then click on continue. Visit the product home page for more support options. The PC you are currently using does not match the PC you have selected.
To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need. Driver detection is temporarily unavailable. Please try again later.
HP has scanned your product but currently has no suggestions for driver updates. The list of all available drivers for your product is shown above. HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes.
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